West County Health Centers
Glass Fire Resources Update

The recent Wildfires, Public Safety Power Shutoffs, and Mandatory Evacuations in Sonoma County have affected many people in our area, including patients, families, and local businesses.  As a part of our West County Health Centers family, we would like you to know that we are available to support the health of you and your family. Please see the following information and available resources:


  • All of our health centers are open with regular hours for appointments by phone and video. Please select the tabs above for information about our services, locations and hours or call 707-824-3391 to set up an appointment.
  • Limited in-person visits by appointment only, per COVID-19 safety restrictions, are available at Gravenstein Community Health Center, Occidental Area Health Center, Russian River Health Center, Sebastopol Community Health & Dental Center, Third Street House, Forestville Wellness Center, and Forestville Teen Clinic. 
  • Our on-call physicians are available after hours to answer urgent medical questions or concerns. Simply call the number of your health center after hours to be transferred to our on-call physician.
  • We have staff with specialized training in emotional support, therapy and managing trauma
  • Our Wellness Center has many resources to serve your during this time including osteopathy, stress management, medical acupuncture, herbal consultation and more. Please see the link for more information: https://www.wchealth.org/service/wellness-services

The main West County Health Centers phone line (707-824-3391) is available during regular business hours for patients with questions regarding prescriptions, labs and general inquiries. 

  • For a Life Threatening issue please call 911 or head to the nearest emergency room. 
  • For a mental health emergency: 707-576-8181
  • After hours, our on-call providers are available to answer urgent medical questions or concerns.  Simply call 707-571-7046 after hours to be transferred to the provider on-call.


  • Call your usual pharmacy and ask them to send a refill request. Your care team will be managing incoming refill requests.
  • If your usual pharmacy is not available, please go to the nearest pharmacy with your pill bottle or prescription and ask the pharmacist to refill.
  • If neither of these options work please call us at 707-824-3391. Our call center is open and will forward your request to your care team.


  • Air quality may be poor we encourage everyone to wear N95 masks: N95 Mask Link

The wildfires burning around us are causing our air to be unhealthy to breathe. While our air quality is poor, there are basic precautions that everyone can follow to stay healthy. These precautions are especially important to follow for those who already have respiratory conditions, like asthma and COPD.

Take Basic precautions for wildfire smoke and poor air quality:

  • You can check the air quality in your area at any time by visiting: air quality reports, Purple Air or download the air now mobile app here:  https://www.airnow.gov/airnow-mobile-app/  
  • Stay indoors as much as possible. Close doors and windows. Air quality can change quickly. If it’s smoky, avoid outside activities.
  • Set your car air conditioner to recirculate air instead of drawing in outside air.
  • Consider going somewhere with better air quality if you have symptoms from smoke that aren’t getting better.
  • Have a plan for where you’ll get care if you evacuate or leave the area. Video and phone appointments are a convenient and effective option for many care needs. https://youtu.be/HFrR3D2BMaQ

The masks you wear to protect yourself from COVID-19 are not effective at protecting you from smoke.

  • Adults may benefit from using a N95 mask if they have one and must be outdoors. This helps protect you from unhealthy air. Masks must be fitted properly.  Masks and cloth face coverings that help slow the spread of COVID-19 aren’t effective for smoke.
  • We don’t recommend children wear N95 masks. They aren’t made for children and may not fit properly. They won’t protect them from smoke. Masks and cloth face coverings can also obstruct breathing in babies and young children. It’s best to keep children indoors to reduce smoke exposure.

Additional precautions should be taken if you have a respiratory condition like asthma or COPD:

  • Follow your asthma action plan
  • Use your daily asthma and COPD medicines, and any allergy medicine.
  • Watch for symptoms, such as wheezing, chest tightness, shortness of breath, or difficulty breathing.

If your asthma or COPD flares up due to smoke:

  • Use your daily asthma and COPD medicines, and any allergy medicine.
  • Use your quick-relief medicine (albuterol) as needed.
  • Try not to panic. Timely treatment at home may help prevent serious breathing problems.
  • If you’re still having symptoms after using your medication, or you need an urgent refill, call your provider at 707-824-3391.

For the most up to date information on evacuations and the fire:

Interactive map of fires & evacuation zones: Sonoma County Incident Map

Remember to take some time for self-care.  Find some tips here to take care of yourself and others: https://www.sonomacountyrecovers.org/mental-health-wellness/


For Sonoma County resources visit: https://socoemergency.org/emergency/wildfire/

For City of Santa Rosa resources visit:  https://ca-santarosa.civicplus.com/3339/Fire

For a list of other resources available in our area, please visit: https://norcalresources.com/

Tips For Managing Power Outages
Crisis Hotlines 

Disaster Preparedness

We are compiling lists of specialized community resources including access to insurance, food aid, and other resources. Watch our website for more information to come. www.wchealth.org

Who to follow on social media:

County of Sonoma @CountyofSonoma 
Sonoma County Sheriff  @sonoma.sheriff  

City of Santa Rosa @cityofsantarosa

City of Santa Rosa Fire Department  @SantaRosaFD

Santa Rosa Police @SantaRosaPoliceDepartment 

Radio Stations:

740 AM and 106.9 FM: KCBS Radio

1350 AM: KSRO Radio

89.1 FM: KBBF Radio (Bilingual/Spanish)

91 FM: KRCB Radio

100.1 FM: KZST Radio

We are thankful to be part of your community and are here to help during this time.

(updated 9/28/2020, 3:56pm)

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