The emerging situation and efforts to contain and mitigate the spread of Novel Coronavirus (COVID-19) has affected many people in our area, including patients, families, and local businesses. As a part of our West County Health Centers family, we would like you to know that we are available to support the health of you and your family. Please also see our COVID-19 Resources page for more information and available resources.
What we are doing to keep our staff and patients protected during In Person Visits:
- All patients are being screened when making appointments and upon arrival to our health centers.
- All patients are wearing a mask even if they do not have symptoms (no bandannas or scarves please, we can offer you a surgical mask if necessary).
- We are increasing the number of available phone and video visits instead of in-person visits.
- We are adding more signage to emphasize the use of masks and good hand hygiene.
- Sanitation stations with alcohol-based hand sanitizer are available throughout our health centers.
- Throughout our health centers, we are using a hospital-grade cleaning solution for all facility cleaning needs.
- We have increased cleaning procedures to clean all surfaces after every patient appointment.
- In our Dental Clinic we have implemented the use of an extraoral suction system, which eliminates potentially infectious aerosol particles in the dental operatory.
- We are committed to continually following updates and protocols suggested by the CDC and Department of Public Health to best ensure the safety of our communities.
- All of our work stations are separated at least 6 feet, staff are wearing masks and appropriate PPE and we are limiting the number of staff and patients allowed in each building at a time.
What you can do to stay well (and what we also have asked our employees to do to stay well):
- Frequently wash your hands using hot, soapy water for 20 seconds—this is the best way to control transmission.
- Stay home when sick.
- Wear a mask or face covering that covers BOTH your mouth and nose.
- If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Engage in no-contact greetings: Avoid shaking hands, avoid high fives, and avoid touching the hands of others.
- Cover your mouth and nose when you cough or sneeze with a tissue or flexed elbow; throw used tissues away immediately and wash your hands.
- Avoid touching your mouth, eyes, and nose.
If you are over the age of 65 or have a chronic condition such as heart disease, lung disease, or diabetes, please take the following extra precautions:
- Stock up on supplies such as medicine and groceries
- Avoid close contact with people who are sick
- Avoid large crowds
- Avoid unnecessary travel
We appreciate your understanding and cooperation during this time. We will continue to keep you informed of any new developments which impact your care, your health, and our work. If you have any questions or concerns in the meantime, we are always here for you—just reach out to us.
West County Health Centers is working closely with local, state and federally agencies during this coronavirus pandemic.
Please refer to the links below for further information:
- SoCo Emergency: https://socoemergency.org/emergency/novel-coronavirus/
- Centers for Disease Control and Prevention (CDC): https://www.cdc.gov/coronavirus/2019-nCoV/index.html
- For information using a mobile phone: Dial: 2-1-1 or Text: 211211 Message: Covid follow directions and you will get information sent to your mobile phone.
- West County Health Centers COVID-19 Resources
We are thankful to be part of your community and are here to help during this time.
UPDATED 7/23/20 12:18pm